Complaint Letter to Hospital authority for Poor maintenance and service : 2 Examples

Health is our basic necessity. In case of any health issue caused, we need to consult doctors or checkup in hospitals. But sometimes, the hospital authority doesn’t provide proper service to the patients, for which they’re highly affected. If you ever face any issue in hospitals regarding negligence in service, you need to write a complaint letter or application to the Hospital authority regarding the poor maintenance or service. 

Are you looking for complaint letter writing formats in English for this topic to send it to the concerned authority?

Great! you’ve come to one of the best resources available on the internet. In this particular post, we’ve given 2 examples of letter-writing formats for the above-mentioned topic.


Sample Letter-1 (Complaint Letter to Hospital for Poor Service)

Shalimar Apartment, Hazaratganj, 
Lucknow, Uttar Pradesh
Pincode: 226001

Date: August 30, 2022

To the CEO, 
JaanCare Hospital, 

Goldarwaza Chowk

Subject: Inconvenience caused due to Poor maintenance service offered by Your Hospital. 

With reference to the subject cited above, I would like to bring your kind notice, the Insupportable and bearable service by the JaanCare Hospital. 

I would like to inform you that, I had been admitted with a ligament tear injury into your Hospital, which promised to provide a world-class Service and treatment on August 17, 2022, and my stay stint at the Hospital campus lasted till August 27, 2022. During this period, I came across several inconveniences and nuisance values with regard to poor service and maintenance.  First and Foremost, it was a huge mistake by the management when they allotted me a bed in the General ward, even though I had paid for a Single Bedded Room. 

The assigned Doctors were usually late by almost an hour or two and the staffs who were supposed to address the patient on their behalf, seemed absent most often than not, even being On Duty. Adding to the misery is the poor and unhygienic maintenance of the Hospital.  The floors were usually found to be filthily wet and unmopped or cleaned. Even the Drinking water, tasted contaminated and impure and it should be put to your notice that the water is also fed to the patients in serious conditions too.

The Nurses and Male attendants seemed to be unfriendly and unapproachable at instances which made the stay at the Hospital, an unpleasant experience to say the least. On being enquired, these problems are usual to all the other patients and their families. I hereby urge you to take the matter into your own hands, so that convenience is served at the earliest. 

With regards

Ayushman Bhattacharjee

Complaint letter to Hospital


Sample Letter-2 (Hospital Complaint Letter)

Shalimar Apartment, Hazaratganj, 
Lucknow, Uttar Pradesh
Pincode: 226001

Date: August 30, 2022

To the CEO, 
JaanCare Hospital, 

Goldarwaza Chowk

Subject: Complaint regarding poor service provided by the hospital authority 

With reference to the subject cited above, I would like to bring your kind notice, the Insupportable and bearable service by the JaanCare Hospital. 

On August 17, 2022 till August 27, 2022, my Friend had been admitted as a patient suffering from a Ligament tear. Hence, while he had his treatment stint going on for days, I and my friend (The Patient), faced a lot of crisis, uncomfortable and filthiness, to say the least.  The inconvenience include the data maintenance failure by the Staff itself as I was asked to shift myself to a ‘General ward’ while I had already booked myself for the Private/Single Bedded room. 

Even the assigned Doctors arrive later than the prescribed time. The Nurses and the male assistants are not at all cooperative and come across as snooty and intolerable.  In addition to all these is the poor maintenance of the Hospital Campus.  Contaminated water, which has a shallow chlorine taste is being fed to the patients too apart from the general visitors. 

The shocking part has to be the fact that almost all the patients/ members, at the Hospital have the same lot of complaints. The Wet and Dirty Hospital floors seemed to be a threat to hygiene and also can cause a serious accidents. With several other issues regarding the Poor Service provided by the JaanCare Hospitals, I have highlighted a few common and basic Drawbacks regarding the Hospital campus. 

I hereby urge you to take the matter into your own hands, so that convenience is served at the earliest. 

With regards
Ayushman Bhattacharjee

Wrapping Up

We believe that this article helped you crack an idea, on how to write a complaint letter or application to the concerned hospital authority if you ever experience any poor service or treatment.

Feel free to express your thoughts by leaving a comment below. Also, let us know if you need the format for any other topic.

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